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Lengths are sectioned into ranges. An example, (11-14)inches shoulder length, simply means your wig falls on shoulder length. Please, refer to length under the product details section. Write a note underneath your order for your desired length not included among the options.

Based on practice, a standard braided wig shouldn't be overweighted on the head. So, more focus is given to the front as compared to the lower back, most especially on a closure or frontal lace option. The front is usually braided to be fuller than the back for a full total coverage. Regardless, all strands are spread out evenly. A Braid Wig is different from an ordinary unbraided wig.

No. In rare occasion where a customer believes that their item must have been subject to theft from their mail box or otherwise, after it has been delivered, we strongly suggest you contact the local authorities and the shipping company. Express Wig Braids will not be held responsible for this issue, because every customer is liable for the shipping address they provided in their order details. Once your tracking information shows it has been delivered to your address, we have fulfilled our part of the business contract. There is no refund, exchange or re-sending a new item to any customer.

For items lost in transit and not yet delivered, we strongly suggest you contact your local post office regarding the current location of your item. We may also contact the post office to track your item and resolve this problem on your behalf.

For items marked as "Undeliverable as addressed' or 'Wrong Address provided' or 'Several failed attempts for delivery', Customer may be charged an additional shipping fee in order to re-ship the item.

No, we ship worldwide.

Kindly refer to our processing time and shipping policy through this link shipping policy.