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FAQ

QUESTIONS & ANSWERS

HOW DO I TRACK MY ORDER?

DOES THE DISPLAYED SAMPLE WIGS ONLY COMES IN THE EXACT DISPLAYED VIRGIN LACE MATERIAL?

DOES THE DISPLAYED WIG ONLY COMES WITH ONE PARTING OR STYLE?

I CAN'T FIND MY DESIRED COLOR AND OTHER THINGS I WANT ADDED INTO MY WIG IN YOUR OPTIONS.

WHAT DOES HIGHLIGHT MIXED COLORS MEANS?

WHAT DOES 2 TONE COLOR MEANS?

HOW DO I DETERMINE MY WIG CAP SIZE?

I MEASURED MY HEAD AND IT FALLS IN BETWEEN 2 SIZES. WHICH DO I PICK?

I RECEIVED MY WIG BUT IT’S NOT STRAIGHT, HOW DO I FIX THIS?

HOW LONG DOES THIS WIG LAST FOR?

CAN I WASH MY WIGS?

DO YOU BLEACH YOUR KNOTS?

HOW DO I DETERMINE MY LENGTH?

WHY IS MY WIG NOT FULL AT THE BACK LIKE THE FRONT?

DON'T YOU BRAID ROUND THE EDGES?

MY ITEM HAS BEEN STOLEN. DO I GET ANOTHER OR A REFUND?

DO YOU SHIP TO SPECIFIC COUNTRIES ALONE?

HOW LONG DOES SHIPPING TAKES?

WHICH SHIPPING COMPANY DO YOU USE?

I NEED MORE INFORMATION ABOUT WHOLESALE.

I DON'T LIKE MY ORDER, IS IT POSSIBLE FOR ME TO CHANGE WITH ANOTHER?

CAN I CANCEL MY ORDER AFTER MAKING PAYMENT?

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